Since the afternoon of Thursday, 12 November 2026, Microsoft has been working to resolve a major disruption of Microsoft 365 services affecting users worldwide. As a result, you may also experience problems when using your Alma Mater staff or student account:
- signing in to Outlook (in the browser, desktop or mobile app) may occasionally fail, or the mailbox may not load,
- emails may be sent and received with a delay,
- the calendar and other Microsoft 365 services, such as Teams, SharePoint, OneDrive and Copilot, may respond slowly or be temporarily unavailable.
The disruption is on Microsoft’s side and is not related to your device, your password or Alma Mater systems. Microsoft is working on a fix and services are being restored gradually, so the problems may recur for some time.
What you can do:
- do not change your password or reinstall the apps – this will not solve the problem,
- if a service is not working, try again a little later,
- for urgent matters, use the phone or another agreed means of communication,
- keep in mind that your message may reach the recipient with a delay.
Microsoft publishes the current service status at status.cloud.microsoft.
We apologise for the inconvenience. This page will be updated as the situation develops.