Services for students
Access and security
What is digital identity?
Password change and forgotten password
Anyone can change their password at any time in the VIS under “My details” > “AD password”
In case you have forgotten your password, please write to referat@almamater.si
After changing your password, check that you have changed all (saved) passwords on all devices and systems you are logging in from (e.g. Eduroam on mobile devices).
A digital identity gives access to a multitude of services, so your password must be handled carefully.
Validity of digital identity
User status | Student with status | student without status with regulated access | Student without status without regulated access | Graduate |
---|---|---|---|---|
✓ | ✓ | ✓ | ✓ | |
VIS | ✓ | ✓ | ||
Moodle | ✓ | ✓ | ||
Eduroam | ✓ | ✓ | ||
services available with an AAI login | ✓ | ✓ | ||
Microsoft 365 Apps | ✓ | ✓ | ||
Digital Storage (OneDrive for Business) | ✓ | ✓ |
Multi-Factor Authentication (MFA) of digital identity
Today, multi-factor authentication (MFA) is indispensable for the secure use of online services. MFA is a security mechanism that requires more than one way of verifying identity when accessing accounts and systems. Authentication factors can be something you know (a password), something you have (a security key) or something you are (biometrics). As traditional authentication methods, such as using only passwords, become less and less reliable, MFA provides businesses and users with additional protection against intrusion and unauthorised access.
Instructions on how to set up MFA for your Alma Mater digital identity can be found at HERE.
Access to email
When you take out your digital identity, you will be given a university email address.
You will receive all communications from the University and from the VIS, so make sure to check it regularly.
Your email address is available for the duration of your studies.
You can use this to:
- inbox and outbox with a powerful overview of important mail,
- personal calendars, shared calendars and organising meetings,
- a personal contact directory with access to all students’ address books; and
- tasks to keep control of all your commitments.
You can access your emails here.
Access your emails on mobile devices
Mobile devices can be set up to receive and send emails from the University email address, according to the instructions provided.
You can find the instructions here.
Sending large documents (Arnes Filesender)
Arnes Filesender is a service that allows you to send large documents (attachments) that, due to their size, cannot be sent via normal email.
Filesender supports sending documents up to 100 GB in most browsers that support Flash technology.
Access is possible here (Select your Alma Mater Europaea institution and use your digital identity).
Frequently asked questions
How long do I have an email address?
Your email address is available to you for the duration of your digital identity, i.e. even after you have completed your training.
Does the email address change after graduation?
No, the email address remains the same, usually in the form ime.priimek@almamater.si.
How do I turn on/off redirects from my student email inbox to other clients' inboxes (e.g. Gmail)?
To turn on redirection, you can follow the procedure below or fill in the form here and we will do it for you.
Connectivity
Eduroam wireless network (WiFi)
Eduroam provides secure and free access to a protected wireless network. Employees and students of Alma Mater Europaea University can also log in to Eduroam for free at other educational institutions around Slovenia and the world with their digital identity.
By connecting to the network, you accept the rules of acceptable use.
You can find all the information you need about using Eduroam here.
What should I do in case of Wi-Fi problems?
General recommendation: it is recommended that the system software (Android, Windows Mobile or iOS) on the mobile device is updated to the latest version for all functionalities to work properly on the mobile device.
Next steps to correct the problem:
- Check that “Airplane mode” is switched off on the device?
If it is on, turn it off. - Check whether there is any software installed on the device that could affect the default WiFi client (e.g. alternative WiFi clients, VPN clients, etc., etc.).
If it is, disable or uninstall it. - Verify that the user login credentials are correct for the specific wireless network to which you want to log in. How to do this is described in the “Setting up a wireless network on a mobile device” tab here.
- Reset or restart the device.
- Select the “Forget (desired) network” option (e.g. Eduroam) and repeat entering the login details (step 3).
- Check the network data obtained (IP address, default gateway, etc.) in case the connection to the wireless network is already established.
How do we check Wi-fi?
- We check connectivity (by browsing the web, checking the responsiveness of a server/webpage (PING).
- You can also check the speed of an established connection by testing it using online tools (e.g. http://speedtest.net).
Applications
Higher Education Information System (VIS)
VIS gives you access to basic study records and offers various support services.
- timetable
- FLOW
- e-index, e-enrolment
- Examinations: application/login/results
- SMS notification of news, changes
- regulations, documents, forms, timetables
- change personal data, password, SMS notifications
- to access the VIS www.almamater.si (VIS banner) or here https://vis.esmb.si/english/prijava.htm
Use your digital identity to log in – ime.priimek@almamater.si.
G you received your password when you registered; if you have forgotten your password, please contact the office or write to referat@almamater.si.
Wise Timetable
How do you look at your schedule and where do you find the ZOOM link to lectures, meetings etc.?
1. Visit https://www.wise-tt.com/wtt_am_en/ or visit site trough student information sistem VIS (Timetables).
2. Enter information for study programme, year, area and select one or more groups or subgroups (example: group FTH1-MB, subgroup FTH1-MB-A) in which you participate.
3. The Weekly schedule of your activities is displayed in the window below.
6. A LINK (ZOOM link) to the activity in question is also shown on the activity display.
7. You click on the LINK, which connects you to ZOOM Meeting. Each ZOOM meeting can have a different link, so you always come to ZOOM meetings via the LINK in the online schedule before the meeting.
Quick link to the schedule of the selected group/space/educator/subject
By clicking on the Bookmark icon, a quick link is displayed for easier viewing of the selection in the future. You can save this link.
Open the schedule as a PDF
By clicking on the REPORTS button, the timetable is offered in PDF or Excel format (by subjects or by dates). The period for which you want to print the schedule should also be selected.
Mobile application
You can also view your schedule in the WiseTimetable mobile application (iOS, android). The application code is almam. When you select your information (level of study, year, area and you select one or more groups or subgroups), the schedule is displayed. We recommend the Continuous schedule view. By clicking on an individual activity, information about the individual activity is displayed. There you can also find the ZOOM link to the activity.
Studo app
Studo is the web browser of choice for students from Slovenia, Austria and Germany to organise their studies and extracurricular life.
The app is optimised for mobile devices and offers simplified access to all university systems.
Students can use Studo to access important online hubs of their university and faculty and use other services independent of the university systems.
How do I get started with the Studo app:
1. Download the app: the Studo app is available on the Apple Appstore, Google Play Store, Amazon Appstore and Huawei App Gallery.
You can access the app via the link or by typing “Studo” under the browser in the store on your mobile device.
2. Studo user account: when you first open the app, you will see “I am new to Studo” or “I am new to Studo”.
To log in, click on the button, read the terms of use and create your Studo profile linked to your personal phone number.
To ensure your security, you will receive a confirmation code to activate your account by SMS after you have entered your details.
3. Select your university and college: after you have successfully created your account, select the location and your home institution where you are studying.
4. Log in: log in to Studo with your university user account (e-mail, registration number, etc.) and password.
5. Action!: You have successfully logged in and can now start using your Studo profile to easily organise your studies and extracurricular life.
From left to right: (1) In the top right corner of the Studo app, you can contact the support service.
(2) In the “Search for help” box, you can find answers to common questions about using the Studo app.
You can also access the support service here.
(3) In this window, you can contact us at any time with questions about the Studo app.
Studo features:
📰 News: in the “News” tab, students can find information from their university and university representatives, as well as news about everyday student life.
📧 Mail: with the mail client, students can read, write and send university emails directly in the app.
Students are also notified of important
emails with push notifications.
🎓 Subjects: In the “Subjects” category, students can find all the subjects sorted by semester.
There is also a menu with information and dates for each subject.
📅 Calendar: the calendar shows all the courses and exams the student is registered for.
The calendar is automatically filled in.
🎓Digital student ID: You can get a digital student ID, which is available in the STUDENT ID menu.
FLOW: web interface for registering attendance and confirming attendance and requesting confirmation of attendance.
FLOW and attendance at study activities
The Flow web interface makes it easy to manage courses and other information about attendance rates.
Lecturers can easily record the attendance of their students using a QR code – both in face-to-face and online lectures.
In addition, Flow provides real-time insight into attendance rates for both staff and students.
HOW TO USE FLOW:
● Apply online: after logging in VIS click on the “Flow” button in the side menu. Only students with a completed enrolment in VIS can enrol (you will receive a message from the Registrar’s Office when your enrolment is complete).
● Log in on the Studo mobile app: Press the “Flow” button in the side menu (top right). Only students who have completed their enrolment in VIS can enrol (you will receive a message from the Registrar’s Office when you have completed your enrolment).
● Scan the QR code: scan the QR code shown to you by the lecturer using your mobile device using the Studo app or the camera app on your mobile device.
● Later check-in and attendance credit requests: If you are late for a lecture or cannot scan the QR code, the lecturers can manually record your attendance. You can also submit an attendance request with supporting documents via the online interface. These requests must be processed by the lecturers.
Customer support:
Studo takes care of all support (level 1, level 2, level 3).
This means that our support and development team personally responds to user requests as quickly as possible.
Our median first response time is 55 minutes.
Whether it’s a feature issue or a potential problem, we take immediate action and resolve any issue that arises.
➤ Support Chat:
You can find the Support Chat in the bottom left corner of the web app.
Instructions for applying for recognition of attendance and forms
Normal and regular study means attending lectures, tutorials and participating interactively in the study process.
In case of “force majeure”, when this is not possible, we at Alma Mater have introduced another approach for the benefit of the students and the quality of the study process – on-line monitoring, which means being present live and active via the web.
In order to ensure the appropriate quality level of the study process and the acquired competences, knowledge and skills of individual students, the Senate adopted a decision that if a student was not present at the live lectures in the lecture room (did not scan the QR code for registration and logout) but watched the lectures later or watched them on-line (in case of hybrid* lectures) he/she must prepare a summary of the lecture (at: Lecture Summary form) and submit it in PDF format (max. 4 MB in size) no later than on the sixth day after the lecture in the FLOW web interface (in the selected activity as a request for attendance credit (FLOW>subject>status>request for attendance credit).
For lectures that are delivered exclusively online, you only need to submit a summary if you were not present at the online lecture (did not scan the QR code to log in and out).
A student is considered to have attended the lecture if he/she is present throughout the lecture.
The student independently prepares a grammatically and formally appropriate summary.
Copying or collaborating with other students in the writing of the summary is considered a serious disciplinary offence.
* Hybrid lecture delivery means live delivery in the lecture theatre with the possibility of online monitoring.
Forms:
CONFIRMATION OF ATTENDANCE AT A TUTORIAL IN ANOTHER GROUP (FOR PHYSIOTHERAPY AND NURSING STUDENTS)
Important: At the beginning of the academic year, the student selects his/her home group (e.g. FTH1-LJ-A), where he/she has to confirm his/her attendance for all activities. This can be done either by QR code or by filling in the exercise confirmation form and submitting the attendance recognition request in FLOW. Attendance in other groups cannot be directly confirmed in the FLOW system.
Procedure to confirm the presence in another group (e.g. FTH1-LJ-C):
- Completing the Attendance Recognition Form
The student completes the online Attendance Recognition Form on the phone, which is available at https://support.almamater.si/za-studente/#flow under Forms> Attendance Recognition Form. The completed form is then submitted to the tutor from another group (e.g. FTH1-LJ-C) for signature. Finally, he/she will review the data entered and create a PDF document which will be sent to his/her email address. The exercise provider who signed the form also receives a notification of the completion of the form in his/her e-mail address. - Submitting an application to FLOW
Students submit an application for recognition of attendance in FLOW under the activity of the parent group (e.g. FTH1-LJ-A). They attach a PDF of the signed form to the application. - Examination and decision on the application
The parent group contractor (e.g. FTH1-LJ-A) reviews the submitted application in FLOW and either approves or rejects it. The student can monitor the status of his/her application in FLOW.
Exam.net
Exam.net is a website for taking exams remotely. It turns the user’s computer into an exam terminal by preventing other software on the computer from being used during the exam. As an additional safeguard, students are monitored using the ZOOM app.
Moodle learning environment Alma Mater
Moodle is an online learning platform that allows teachers and educators to create virtual classrooms for their students. Moodle e-classrooms are flexible and allow for a variety of learning modes, including assignment submission, online quizzes, teacher-student communication and more.
Link: eucilnica.almamater.si
Microsoft stream
Microsoft Stream is a video service that is part of the Microsoft ecosystem, in particular Microsoft 365.
It is designed for businesses and organisations to upload, share and manage video content.
The main features of Microsoft Stream include:
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Security and integration: enables secure sharing of video within your organisation, as content is controlled through existing access rights in Microsoft 365.
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Automatic subtitles and search: uses technology to automatically transcribe spoken text in videos, making it easier to search for keywords.
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Integration with Microsoft tools: works well with Microsoft Teams, SharePoint and other applications in the Microsoft ecosystem, making it easy to embed and access video content.
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Support for live streaming: users can live stream events or meetings within their organisation.
Microsoft Stream is an internal video content tool primarily focused on business communication, education and collaboration.
To access the tool, log in to https://office.com/ (with your digital identity), select Video from the tools in the top right corner.
Frequently asked questions
What is VIS?
The VIS (Visa Information System) is a common visa information system designed to make the visa process faster, more transparent and more secure.
What is the VIS for?
- Providing IT support for the study process at Alma Mater Europaea University.
- Students can register for and withdraw from examinations, check the dates of examinations, enter examination grades, register electronically, fill in surveys, etc.
- A general review of exam dates and timetables.
When do I receive my VIS login username and password?
If the username is not assigned or active, please contact your Registry.
They will activate the creation of your username, set the expiry date to the end of the academic year and provide you with a password for your first login.
The username will then be generated at the latest on the next working day.
What should I do if I forget my password?
If you have forgotten your password, please contact the Registry or support@almamater.si to have it reset.
How come I can't log in to VIS but can log in to my email inbox?
- whether or not you have student status
- whether or not you have outstanding financial commitments,
- whether you have a valid access date to student services, etc.
Documents and sharing
File storage (OneDrive for Business)
Digital storage(OneDrive for Business) offers private storage that can be synchronised with your computer, allowing offline access and tight integration with Office.
File sharing
The user can specify that multiple persons can access and edit the document at the same time.
You can access the digital repository at https://login.microsoftonline.com/?whr=almamater.si(use your digital identity to log in). Your private repository will be set up the first time you log in to the service. This process is only done the first time you log in and takes a few minutes.
Microsoft’s terms and conditions for online services are available here.
Collaboration on files (Microsoft SharePoint 365)
SharePoint Online is part of Office 365 and allows you to create websites, as well as a secure place to store, organise, share and access information on any device.
This tool is primarily for collaborating on files and sharing files with other participants, unlike OneDrive for Business (https://login.microsoftonline.com/?whr=almamater.si), which is primarily for storing files and sharing files with others, not so much for collaborating on those files.
To access the tool, log in to https://office.com/ (with your digital identity), and select SharePoint from the tools in the top right corner.
Frequently asked questions about Microsoft Cloud
What is OneDrive for Business?
OneDrive for Business is a private digital cloud storage service, part of Office 365.
It can be accessed via a web browser, directly from Office applications and synchronised with your PC.
What is the difference between OneDrive and OneDrive for Business?
As the name suggests, they are similar services.
They are both digital storage services, but OneDrive is for the public and OneDrive for Business is offered by Alma Mater as part of Office 365.
Can other users see my files?
By default, all documents on OneDrive for Business are private and only available to you.
But you can share individual documents or folders with others.
How can I access OneDrive for Business?
There are two options.
You can visit https://login.microsoftonline.com/?whr=almamater.si, and access the documents from a web browser.
Alternatively, you can access your documents from Office, where you first need to sign in with your Alma Mater digital identity, and then find OneDrive for Business as a place to open and store your documents.
How long are my files kept?
Files are kept from the moment you save them to OneDrive for Business until the moment you delete them from the folder and then from the Recycle Bin.
They are then available for 30 days in the central Recycle Bin, after which they are permanently deleted.
How do I share files with other users?
You can find instructions at https://support.office.com/en-us/onedrive.
How do I check who my OneDrive files are shared with?
For more information, see this link.
How do I run the OneDrive Sharing Report?
Instructions on how to prepare a report and change access to shared files and folders are available here: How to run the OneDrive Shared Report.pdf
Can I restore files I have deleted?
Of course, there is a recycle bin where deleted documents are available for 30 days after you delete them.
Can I sync only certain folders to OneDrive?
Yes.
What happens to my files when my student status expires?
You have 30 days after the status expires to make a copy of your data in the service, after which it is marked for deletion and you can no longer access it.You are responsible for backing upyour OneDrive for Business data.
What happens to shared files if I lose my status?
In the event that you have shared the files and you lose access to the service, the shared data will be deleted.
No one else can access them.
In case someone else has shared the files and you lose access to the service, the owner of the file will still have access to the file.
You can still access the file via the link in the email.
What happens to my data in Office 365?
For more information here.
Work organisation, teleworking
ZOOM videoconferencing
ZOOM is a platform for audio and video communication that will be used for online or hybrid lectures, tutorials and online exams.
You can download the ZOOM app here: https://zoom.us/download
You can log in to the ZOOM application via the SSO protocol (Alma Mater digital identity) at this link: https://almamater-si.zoom.us/signin (how to sign in?)
Links to live ZOOM meetings can be found in your online timetable (VIS>Timetables or Studo>Timetables).
Outlook calendar
Microsoft Outlook Calendar is the calendar and scheduling component of Outlook, fully integrated with email, contacts and other features.
Among other things, it allows you to:
- creating meetings and events,
- organising meetings,
- sending the calendar to others by email, etc.
More informatio tukaj.
Websites Arnes Web
Arnes Splet is an online tool that makes it quick and easy to make:
- websites,
- online project presentations,
- weblogs or.
blogs.
Arnes Planner meeting planning
Arnes Planer is a free online personal organiser that allows you to plan meetings andcreate simple surveys and questionnaires.
Open http://planer.arnes.si in your browser and follow the instructions for creating a simple survey or scheduling a meeting.
1KA survey tool
- Development, design and technical production of the online questionnaire;
- Conduct of the online survey: support for invitations and publication and data collection;
- Data and parapod data management and analysis.
Scheduling Microsoft Bookings meetings
Microsoft Forms is part of Office 365 and allows you to create surveys quickly and easily. Creating forms or. Surveys are based on four steps:
- Login to https://office.com (with a digital identity), select Forms from the tools in the top right corner, and create a new form.
- Customize the settings for the form or.
survey. - Sending the form or survey to other participants and collecting responses.
- Verification of the results collected.
Example: creating a form with Microsoft Forms can be found in here.
Please note that Microsoft Forms collects usernames and not email addresses of filers.
In a university environment, a username is not necessarily the same as an email address, so take care when informing users.
Surveys and forms (Microsoft Forms)
Microsoft Forms is part of Office 365 and allows you to create surveys quickly and easily. Creating forms or. Surveys are based on four steps:
- Login to https://office.com (with a digital identity), select Forms from the tools in the top right corner, and create a new form.
- Customize the settings for the form or.
survey. - Sending the form or survey to other participants and collecting responses.
- Verification of the results collected.
Example: creating a form with Microsoft Forms can be found in here.
Please note that Microsoft Forms collects usernames and not email addresses of filers.
In a university environment, a username is not necessarily the same as an email address, so take care when informing users.
Power Automate
Power Automate (sometimes Microsoft Flow) is a cloud-based tool that allows you to create and automate workflows across multiple applications and services (e.g. for synchronising files, receiving notifications, collecting data, etc.).
Flow allows integration with 139 different services and comes with pre-built templates that make it easy to set up rules.
Workflow examples:
- saving email attachments from Office 365 to OneDrive for Business
- saving tweets with a specific keyword to a SharePoint list
- receive a push notification for important emails
You can find the proposals at: https://flow.microsoft.com/sl-si/templates/.
To access the tool, log in to https://office.com/ (with your digital identity), select Power Automate from the tools in the top left corner, or go to powerautomate.com.
You can find an example of how to work with the tool tukaj.
Enterprise Video Portal (Microsoft Stream)
The Video tool from Microsoft makes it easy to manage video in your organisation.
It’s the destination for video upload, sharing and discovery, and seamless playback across devices.
To access the tool, log in to https://office.com/ (with your digital identity), where you can select more apps from the tools in the top left corner, then Stream, or go to the following link.
You can find an example of uploading a video tukaj.
Power BI
Power BI is a web-based business analytics service that makes data analysis and visualisation faster and more efficient. It allows you to display a wide range of data through a simple dashboard, interactive reports and presentation widgets.
To access the tool, log in to https://office.com/ (with your digital identity) and select Power BI from the tools in the top right corner. The tool also includes a free desktop application that can be downloaded online.
Note: Power BI (and the Power BI Desktop application) can be accessed, while the professional version (Power BI Pro) is not available to users.
You can find instructions on how to get started with the tool here.
Digital resources
Emerald insight
Pro Quest
- Go to https://search.proquest.com/shibbolethlogin
- enter“ECM” (drop-down list). This will link you to the enrolment page. If “ECM” does not appear, enter “Alma Mater”
- Enter your almamater.si username and password.
When you confirm your details redirects you to the ProQuest site where you can browse the database.
SCOPUS
Web of Science
Access to e-resources in UKM and NUK libraries
In the premises of the University Library Maribor and the National and University Library you can use the Eduroam network (instructions for installing your certificate can be found at HERE) you can access all e-resources (list of UKM e-resources can be found HERE, the list of e-resources of NUK HERE.
Graphic design
Logos
ZOOM backgrounds
Powerpoint Template
On-site IT support
IT Coordinators by location
Students should contact the IT coordinators for clarification and assistance in using the IT services (in the case of the VIS, the contact point is the Student Office).
IT coordinators
AnyDesk remote assistance
1. install Anydesk (download) and run it.
2. send the details (ADDRESS ID) to the email of the IT coordinator at the site or to support@almamater.si.
Example of a sent link ID:
Other
Introductory Meeting for Doctoral Students
In case of problems..
For help with using IT services, please contact general IT support (podpora@almamater.si) or on-site IT support (IT coordinators) or the Student Services Desk (contact).
Services provided by external providers
For services provided by external providers and not managed by Alma Mater, Alma Mater does not guarantee the availability and quality of services.
The IT department of the Alma Mater does not provide support for the use of Microsoft 365.
For more detailed information, please use the built-in help or find information online (M365 Training Center).
Microsoft’s Terms of Online Services, effective from 30 September 2023, are available here. Updated MS Terms effective 30 September 2024.
For further information on privacy and data protection at Microsoft, please see here.