AnyDesk is a remote assistance tool that enables the university IT support team to directly help resolve issues on your device. These instructions are intended for employees of Alma Mater Europaea University and allow quick and secure use of the service.
The IT coordinator connects to your computer after you provide them with your unique AnyDesk ID. During the session, you can see everything happening on the screen and can disconnect at any time. The tool is fast, secure, and reliable.
1. install the AnyDesk application (download) and run it.
2. send the data (ADDRESS ID) via e-mail to the IT coordinator at your location or to support@almamater.si.
Example of a sent connection ID:
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