Troubleshooting
| Problem | Solution |
|---|---|
| I cannot hear the others | Check your computer’s volume, the speaker selected in the Teams settings, and the headphone connection. |
| Others cannot hear me | Check whether your microphone is muted, and select the correct microphone in the device settings. |
| The camera does not work | Close other programs that use the camera, check the operating system permissions, and restart Teams. |
| Poor or dropping connection | Turn off your camera, stop other downloads, use a wired connection, or move closer to the wireless access point. |
| Echo or feedback | Use headphones and make sure that only one microphone or speaker is turned on in the room. |
| I cannot share my screen | The organizer must enable the presenter role or permission to share content. |
Official Microsoft help
Note: Features depend on your license, your role as a participant, the organization’s rules, and the settings of the individual meeting.
For technical problems, questions, or feedback about the MS Teams environment, write to us at: support@almamater.si.
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