1. What is Flow?
Using the Flow web interface, employees can easily manage courses and other data about lecture attendance rates. Lecturers can simply record their students’ attendance using a QR code – both at in-person lectures and online. In addition, Flow provides real-time insight into attendance rates for both employees and students.
2. How to use Flow:
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Sign-in: The user signs in to VIS and then presses the “Flow” button in the side menu.
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Display QR code: From the list of courses, the user selects a course and chooses “Display QR code”. The QR code is available 15 minutes before the start of the lecture until 15 minutes after it ends.
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Checking attendance at courses: At lectures or online meetings, lecturers display the QR code to students. The QR code changes every few seconds and can be scanned with a smartphone. Lecturers can see in real time how many students have just signed in.
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Double attendance check:
At lectures or online meetings, lecturers display the QR code to students at the beginning and at the end of the session. When the “Display QR code” button is pressed in the first half of the session, the “sign-in QR code” is displayed. In the second half, the “sign-out QR code” is automatically displayed. The user can also manually switch between them in the menu at the top right.
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Late sign-ins and attendance recognition requests: If a student is late for a lecture or cannot scan the QR code, lecturers can manually sign them in. Students can also submit attendance recognition requests via the web interface and attach evidence. These requests can be processed directly by lecturers. Excused hours are immediately reflected in student attendance.
- Show the QR code for attendance
- Manually confirm attendance
- Review obligations and activities
- View lecture summaries
- Approve an attendance request
3. User support:
Studo provides full support (first level, second level, third level). This means that a dedicated support and development team personally responds to user requests as quickly as possible. Our median first response time is 55 minutes. Whether it is a question about features or a potential problem, we take immediate action and resolve every issue that arises for students or employees.
With our fast and efficient support system, Studo reduces the burden on the university IT department. However, if a student’s request exceeds our scope – for example, questions about their studies or issues with the student information system – we ask them to forward the request to the university support team.
5. Feedback and support
When students contact you regarding the Flow application, please direct them to the Feedback and Support tab in the web interface.
The chat can be found in the bottom left corner of the web application. Here we handle first, second and third level requests as quickly as possible.